Portfolio

Below are examples of marketing content I have authored or managed

Writing Samples

These are articles written for employers. For additional samples, see my blog.

Bot Wars Edition 1 – The Amazon.com Chatbot

Bot Wars Edition 2 – Eno, the Capital One Chatbot

Simultaneous Localization and Mapping: What it is and why robots need it

Protecting reputation when raising drug prices

Racism & reputation: Outrage at H&M ‘monkey’ slogan on child’s clothing

The whole truth: 4 steps to protect corporate reputation from fake news

United Airlines and how the ‘digital lynch mob’ is changing reputation risk for business

Executive Thought Leadership

In A Post-Pandemic World, Tech-First Companies Might Be The Only Ones To Survive — Produced for Abinash Tripathy, CEO and founder, Helpshift

AI Is Outperforming Humans, So Why Don’t Customers Trust It? — Produced for Abinash Tripathy, CEO and founder, Helpshift

The Quick Pivot to Remote: Lessons Learned from Helpshift — Produced for Brenda Campbell, VP People + Places, Helpshift

Whitepapers, Reports, and Ebooks

The Player Support Benchmark Report 2020: Comparing results for mobile
gaming companies using digital customer support solutions

Reputation’s new horizon: 3 steps to the future

The Good, the Bad and the Truth: 4 Steps to better reputation management through technology

Plastic world: How corporates and society can come together to tackle a six billion tonne problem

Flyers and Infographics

Polecat product flyer

Reputation professionals: Who are they and what do they want

About SLAMcore

Videos

Polecat recruitment video

SLAMcore product demo video